1. My institution has an online subscription to the Biophys. J. Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of four things:

   Your institution is a print subscriber and has not purchased and online subscription. Online access is not included with print subscriptions.

   Your institutional subscription has not yet been activated.

   The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.

   The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian, and let them know you are having trouble.

2. My library subscribes to the paper Biophys. J., and I can't get access to it online. Why?

   A subscription to Biophys. J. on paper and a subscription to Biophys. J. online are two different things. You or your institution must separately subscribe to the online version to have access to the full text online.

3. Who from my institution can access Biophys. J. Online?

   The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to Biophys. J. Online.

4. What is an Institution?

   For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site. Institutes, laboratories, research centers, or other entities within a larger Government umbrella organization will each count as a separate "Subscriber Site."

   For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site. All branches or offices of Glaxo Wellcome Inc., located in Research Triangle Park, are considered one site, because they are part of one organization located in one city. Individual institutes of the NIH in Bethesda are considered separate sites.

5. How will this work?

   When someone attempts to use Biophys. J. Online, our server checks to see if the requesting computer is within the list of internet IP addresses provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access Biophys. J. Online simultaneously.

   If readers want to access Biophys. J. Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through a member subscription.

6. What subscription packages are available?

   Member Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, eTOC, Cite Track, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to Biophys. J. Online from any computer connected to the Internet.
   [Ordering Procedure] [Cost] [ BS Membership ]

   Institutional Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses. (Note that individuals who are not BS members must subscribe at the Institutional rate.)
   [Ordering Procedure] [Cost] [ BS Membership]

7. How can I tell if my institution has subscribed to Biophys. J. Online

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution has not subscribed, or if you wish to take advantage of the additional services available to member subscribers, you can choose to access Biophys. J. Online with a member subscription.

8. Can my institution subscribe only to the electronic version?

   Yes, institutions have the option of purchasing the online-only version, the print and online bundle, or the print only.

9. Will we still be able to get the paper version? And for how long?

   Yes, society members and institutions will continue to be eligible to purchase the paper version.

10. If our Biophys. J. Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    When you buy a subscription to Biophys. J. Online, you will have access to all online back issues.

11. How can I access the Biophys. J. Online if I am not an Biophysical Society member and I don't have access through an institutional subscription?

    Access to BJ Online is restricted to members of the Biophysical Society and institutional subscribers. Individuals who are not members of the Society may subscribe at the Institutional level or may want to consider applying for Society membership.

Still have questions?

For further information, please contact Dianne McGavin at the Biophysical Society.

Office hours are 9AM - 5PM (EST)
Biophysical Society
9650 Rockville Pike
Bethesda, MD 20814-3998
Tel: 301-634-7268
Fax: 301-634-7267
dmcgavin{at}biophysics.org